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Date: Mon, 17 Mar 2025 22:49:37 +0000
From: Support <support@tindie.com>
Reply-To: Support <support@tindie.com>
To: Craig <craig@sbc-85.com>
Message-ID: <K45PRZL0Z95_67d8a700de27a_6e355c41583_sprut@zendesk.com>
In-Reply-To: <K45PRZL0Z95@zendesk.com>
 <K45PRZL0Z95_67d4c8d2a46e1_89355c14383_sprut@zendesk.com>
Subject: [Supplyframe ticket #155244 received] Re: postage refund
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----==_mimepart_67d8a701a7a3_6e355c4166b
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An agent has responded to your ticket (155244) with the following comment=
s: =

----------------------------------------------

David Morton, Mar 17, 2025, 15:49 PDT

Hello Craig,

Thank you for reaching out.
I've refunded the shipping costs to the buyer, the funds wil be in their =
account in the next 4-5 days.

Best,
David
Supplyframe Support

----------------------------------------------

Craig, Mar 14, 2025, 17:24 PDT

hello,this person placed two orders that shipped together, so please refu=
nd the postage on this second order

# Order #522117

Steven Daane
32581 Chesterbrook Street
Farmington Hills, MI
48334
United States of America
##### Shipping Method
United States Postal Service (United States of America)
Track Your Package
Priority Mail Flat Rate Small Box





**Shipping & Handling**: $9.50

**Total for this Order**: $19.50

* * *

**Payment Processing Fee**: ($0.87)

**Tindie Fee**: ($0.98)

**Total Payable to You:** $17.65

You may reply to this email with questions or comments.












[K45PRZ-L0Z95]=

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idi: embed; }

  </style>
</head>
<body lang=3D"en-us" style=3D"width: 100%!important; margin: 0; padding: =
0;">
  <div style=3D"padding: 10px; line-height: 1.5; font-family: 'Lucida Gra=
nde',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;">
    <p dir=3D"ltr">An agent has responded to your ticket (155244) with th=
e following comments: <br></p><div style=3D"margin-top: 25px" data-versio=
n=3D"2"><table class=3D"zd-liquid-comment" width=3D"100%" cellpadding=3D"=
0" cellspacing=3D"0" border=3D"0" role=3D"presentation">  <tbody><tr>    =
<td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted #c5c5=
c5;">      <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" bord=
er=3D"0" style=3D"table-layout:fixed;" role=3D"presentation">        <tbo=
dy><tr>                    <td width=3D"100%" style=3D"padding: 0; margin=
: 0;" valign=3D"top">            <p style=3D"font-family:'Lucida Grande',=
'Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size:=
 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; co=
lor:#1b1d1e;" dir=3D"ltr">                                               =
 <strong>David Morton</strong> (Tindie)                                  =
        </p>            <p style=3D"font-family:'Lucida Grande','Lucida S=
ans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; li=
ne-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#b=
bbbbb;" dir=3D"ltr">              Mar 17, 2025, 15:49 PDT            </p>=
                                    <div class=3D"zd-comment" dir=3D"auto=
" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Hello Crai=
g,&nbsp;<br>&nbsp;<br>Thank you for reaching out.<br>I've refunded the sh=
ipping costs to the buyer, the funds wil be in their account in the next =
4-5 days.<br><div class=3D"signature"><p dir=3D"ltr" style=3D"color: #2b2=
e2f; line-height: 22px; margin: 15px 0;">Best,<br>
David<br>
Supplyframe Support</p></div></div><p dir=3D"ltr">                      <=
/p></td>        </tr>      </tbody></table>    </td>  </tr></tbody></tabl=
e><p dir=3D"ltr"></p><table class=3D"zd-liquid-comment" width=3D"100%" ce=
llpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation">  <t=
body><tr>    <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px=
 dotted #c5c5c5;">      <table width=3D"100%" cellpadding=3D"0" cellspaci=
ng=3D"0" border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation"=
>        <tbody><tr>                    <td width=3D"100%" style=3D"paddi=
ng: 0; margin: 0;" valign=3D"top">            <p style=3D"font-family:'Lu=
cida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-seri=
f; font-size: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; p=
adding: 0; color:#1b1d1e;" dir=3D"ltr">                              <str=
ong>Craig</strong>                          </p>            <p style=3D"f=
ont-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Ta=
homa,sans-serif; font-size: 13px; line-height: 25px; margin-bottom: 15px;=
 margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr">              Mar=
 14, 2025, 17:24 PDT            </p>                                    <=
div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; line-heigh=
t: 22px; margin: 15px 0;"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-he=
ight: 22px; margin: 15px 0;">hello,this person placed two orders that shi=
pped together, so please refund the postage on this second order</p><div>=
<div><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"top=
" style=3D"border-collapse: collapse; font-size: 1em; width: 100%;"><tbod=
y><tr><td valign=3D"top" style=3D"vertical-align: top; padding: 5px; bord=
er: 1px solid #ddd;"><h1 dir=3D"auto" style=3D"color: #333; font-weight: =
bold; text-transform: none; font-size: 22px; line-height: 28px; margin: 5=
px 0 15px;">Order <a href=3D"https://sf-tindie.zendesk.com/hc/requests/52=
2117" target=3D"_blank" rel=3D"ticket">#522117</a></h1></td></tr></tbody>=
</table><address>Steven Daane<br>32581 Chesterbrook Street<br>Farmington =
Hills, MI<br>48334<br>United States of America</address><h5 dir=3D"auto" =
style=3D"color: #333; font-weight: bold; text-transform: none; font-size:=
 14px; line-height: 19px; margin: 5px 0;">Shipping Method</h5>
United States Postal Service (United States of America)<br><a href=3D"htt=
ps://tools.usps.com/go/TrackConfirmAction!input.action?tLabels=3D94001111=
06150821160553" rel=3D"noreferrer">Track Your Package</a><br>Priority Mai=
l Flat Rate Small Box</div><div>&nbsp;</div></div><div><div><div><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">&nbsp;=
</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15=
px 0;"><strong>Shipping &amp; Handling</strong>: $9.50</p><p dir=3D"ltr" =
style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;"><strong>Tota=
l for this Order</strong>: $19.50</p><hr><p dir=3D"ltr" style=3D"color: #=
2b2e2f; line-height: 22px; margin: 15px 0;"><strong>Payment Processing Fe=
e</strong>: ($0.87)</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-heigh=
t: 22px; margin: 15px 0;"><strong>Tindie Fee</strong>: ($0.98)</p><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;"><stron=
g>Total Payable to You:</strong>&nbsp;$17.65</p></div></div></div></div><=
p dir=3D"ltr">                      </p></td>        </tr>      </tbody><=
/table>    </td>  </tr></tbody></table></div><p dir=3D"ltr">You may reply=
 to this email with questions or comments.</p>
  </div>
  <div style=3D"padding: 10px; line-height: 1.5; font-family: 'Lucida Gra=
nde',Verdana,Arial,sans-serif; font-size: 12px; color: #aaaaaa; margin: 1=
0px 0 14px 0; padding-top: 10px; border-top: 1px solid #eeeeee;">
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