Return-Path: <info@wasdkeyboards.com>
Delivered-To: craig@sbc-85.com
Received: from gator4254.hostgator.com
	by gator4254.hostgator.com with LMTP
	id IA7NLCRflGSPiQMAcizydQ
	(envelope-from <info@wasdkeyboards.com>)
	for <craig@sbc-85.com>; Thu, 22 Jun 2023 09:48:04 -0500
Return-path: <info@wasdkeyboards.com>
Envelope-to: craig@sbc-85.com
Delivery-date: Thu, 22 Jun 2023 09:48:04 -0500
Received: from outbyoip13.pod23.use1.zdsys.com ([192.161.149.43]:59906)
	by gator4254.hostgator.com with esmtps  (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
	(Exim 4.95)
	(envelope-from <info@wasdkeyboards.com>)
	id 1qCLbQ-0010TY-FU
	for craig@sbc-85.com;
	Thu, 22 Jun 2023 09:48:04 -0500
Received: from zendesk.com (unknown [10.221.27.193])
	by outbyoip13.pod23.use1.zdsys.com (Postfix) with ESMTP id 4Qn3Bf03D4z14K2m
	for <craig@sbc-85.com>; Thu, 22 Jun 2023 14:47:53 +0000 (UTC)
Date: Thu, 22 Jun 2023 14:47:53 +0000
From: "David (WASD Keyboards)" <info@wasdkeyboards.com>
Reply-To: WASD Keyboards <info@wasdkeyboards.com>
To: Craig <craig@sbc-85.com>
Message-ID: <22619N2W0KN_64945f195893f_4c4c5411189f_sprut@zendesk.com>
In-Reply-To: <54BFD4CF-4E0A-403C-8E48-11E7866E020D@sbc-85.com>
 <22619N2W0KN_6493b44eba3b2_3d3a701018b7_sprut@zendesk.com>
References: <22619N2W0KN@zendesk.com>
 <c306e663d9b965de499a1893a4d2692b@8700k>
 <54BFD4CF-4E0A-403C-8E48-11E7866E020D@sbc-85.com>
Subject: Re: Re: Update for WASD Keyboards Order 1382518
Mime-Version: 1.0
Content-Type: multipart/alternative;
 boundary="--==_mimepart_64945f19d6414_4c4c541119c";
 charset=utf-8
Content-Transfer-Encoding: 7bit
X-Delivery-Context: event-id-15501550793623
Auto-Submitted: auto-generated
X-Auto-Response-Suppress: All
X-Mailer: Zendesk Mailer
X-Zendesk-From-Account-Id: f5eb074
X-Zendesk-Email-Id: 01H3HS6YTEVNCDPAQ1N6AXTPH7
DKIM-Signature:  v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com;
 q=dns/txt; s=zendesk1; t=1687445273;
 bh=HAEour4EKnryMjj9ivVdZKKq4yPKKWfguV1//jZPVsk=;
 h=date:from:reply-to:to:message-id:in-reply-to:references:subject:mime-version:content-type:content-transfer-encoding;
 b=inigqJi9bEQQJ5II0pWYwvvMZsjV4lvXN6E2mbUenDuAVAa2PmO60Fz7R9NOrx+MbO5aqJLzXgkW7br/hMS+ZuAuINL/e4kY856sDzvP7WVRkhqD+VpYsZ3A2v+uYNCOT0Hj/qTJ6Iqc1L7fc7dlaWB3eBZyBGbX1n199KSBuxzpdDUGEdz6to0oevli7R4zF1JbCuXKP/58ljpNOjzcvk+CDwjSIqGsLLXmDB+eICfkFjq0efKx3pkn4ozVMpcsSRj9rOTIpWw98oW4hrAjags80wlRuukLJhCZaVaFEgPc/HW+oZuf+wnCY4PLxMiMgUHEg7r46nftiDYLTHWGCQ==
X-Spam-Status: No, score=-1.1
X-Spam-Score: -10
X-Spam-Bar: -
X-Spam-Flag: NO


----==_mimepart_64945f19d6414_4c4c541119c
Content-Type: text/plain;
 charset=utf-8
Content-Transfer-Encoding: quoted-printable

##- Please type your reply above this line -##=0D
=0D
----------------------------------------------=0D
=0D
David, Jun 22, 2023, 07:47 PDT=0D
=0D
Ok no problem, thanks Craig!=0D
=0D
David=0D
WASD Keyboards Support=0D
=0D
----------------------------------------------=0D
=0D
Craig, Jun 21, 2023, 19:39 PDT=0D
=0D
Thanks for the heads up. I will correct it and send you the file in the n=
ext day or two.=0D
=0D
Regards=0D
=0D
Craig=0D
=0D
=0D
=0D
> On Jun 21, 2023, at 7:35 AM, WASD Keyboards <info@wasdkeyboards.com> wr=
ote:=0D
=0D
> =EF=BB=BFInvoice=0D
>=0D
> Hi Craig,=0D
>=0D
> We apologize for the inconvenience, we've encountered an issue with you=
r order. The custom submitted file you uploaded has fonts that have not b=
een converted to vector data. Unfortunately your order will be on hold un=
til we can hear back from you.=0D
>=0D
> In Inkscape: Select all of your text/fonts, then go Path > Object to Pa=
th (Ctrl + Shift + C)=0D
>=0D
> In Illustrator: Select all of your text/fonts, then go Object > Expand.=
.. (Expand both Stroke and Fill)=0D
>=0D
> Please submit your revised layout in a reply email.=0D
>=0D
> Best regards,=0D
> Customer Service=0D
> WASD Keyboards=0D
> www.wasdkeyboards.com=0D
=0D
--------------------------------=0D
This email is a service from WASD Keyboards.=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
=0D
[22619N-2W0KN]=

----==_mimepart_64945f19d6414_4c4c541119c
Content-Type: text/html;
 charset=utf-8
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html><html><head>=0D
  <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=
">=0D
  <style type=3D"text/css">=0D
    table td {=0D
      border-collapse: collapse;=0D
    }=0D
    body[dir=3Drtl] .directional_text_wrapper { direction: rtl; unicode-b=
idi: embed; }=0D
=0D
  </style>=0D
</head>=0D
<body lang=3D"en-us" style=3D"width: 100%!important; margin: 0; padding: =
0;">=0D
  <div style=3D"padding: 10px ; line-height: 18px; font-family: 'Lucida G=
rande',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;">=0D
    <div style=3D"color: #b5b5b5;">##- Please type your reply above this =
line -##</div>=0D
    <p dir=3D"ltr"></p><div style=3D"margin-top: 25px" data-version=3D"2"=
><table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" r=
ole=3D"presentation">  <tbody><tr>    <td width=3D"100%" style=3D"padding=
: 15px 0; border-top: 1px dotted #c5c5c5;">      <table width=3D"100%" ce=
llpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixe=
d;" role=3D"presentation">        <tbody><tr>                    <td widt=
h=3D"100%" style=3D"padding: 0; margin: 0;" valign=3D"top">            <p=
 style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans'=
,Verdana,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin-bo=
ttom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr">         =
                                       <strong>David</strong> (WASD Keybo=
ards)                                          </p>            <p style=3D=
"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,=
Tahoma,sans-serif; font-size: 13px; line-height: 25px; margin-bottom: 15p=
x; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr">              J=
un 22, 2023, 07:47 PDT            </p>                                   =
 <div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; line-hei=
ght: 22px; margin: 15px 0">Ok no problem, thanks Craig!&nbsp;<br><div cla=
ss=3D"signature"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22p=
x; margin: 15px 0">David<br>=0D
WASD Keyboards Support</p></div></div><p dir=3D"ltr">                    =
  </p></td>        </tr>      </tbody></table>    </td>  </tr></tbody></t=
able><p dir=3D"ltr"></p><table width=3D"100%" cellpadding=3D"0" cellspaci=
ng=3D"0" border=3D"0" role=3D"presentation">  <tbody><tr>    <td width=3D=
"100%" style=3D"padding: 15px 0; border-top: 1px dotted #c5c5c5;">      <=
table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" sty=
le=3D"table-layout:fixed;" role=3D"presentation">        <tbody><tr>     =
               <td width=3D"100%" style=3D"padding: 0; margin: 0;" valign=
=3D"top">            <p style=3D"font-family:'Lucida Grande','Lucida Sans=
 Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 15px; line-=
height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;=
" dir=3D"ltr">                              <strong>Craig</strong>       =
                   </p>            <p style=3D"font-family:'Lucida Grande=
','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-siz=
e: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; padding: =
0; color:#bbbbbb;" dir=3D"ltr">              Jun 21, 2023, 19:39 PDT     =
       </p>                                    <div class=3D"zd-comment z=
d-comment-pre-styled" dir=3D"auto"><div dir=3D"ltr"></div><div dir=3D"ltr=
">Thanks for the heads up. I will correct it and send you the file in the=
 next day or two.</div><div dir=3D"ltr">Regards</div><div dir=3D"ltr">Cra=
ig</div><div dir=3D"ltr"><br><blockquote>On Jun 21, 2023, at 7:35 AM, WAS=
D Keyboards &lt;info@wasdkeyboards.com&gt; wrote:<br><br></blockquote></d=
iv><blockquote><div dir=3D"ltr">=EF=BB=BFInvoice=0D
=0D
=0D
=0D
=0D
<p dir=3D"ltr">Hi Craig,</p><p dir=3D"ltr">We apologize for the inconveni=
ence, we've encountered an issue with your order. The custom submitted fi=
le you uploaded has fonts that have not been converted to vector data. Un=
fortunately your order will be on hold until we can hear back from you.</=
p>In Inkscape: Select all of your text/fonts, then go Path &gt; Object to=
 Path (Ctrl + Shift + C) <br><br>In Illustrator: Select all of your text/=
fonts, then go Object &gt; Expand... (Expand both Stroke and Fill) <br><b=
r>Please submit your revised layout in a reply email.=0D
<p dir=3D"ltr"><br>Best regards,<br>Customer Service<br>WASD Keyboards<br=
><a href=3D"http://www.wasdkeyboards.com" rel=3D"noreferrer">www.wasdkeyb=
oards.com</a></p></div></blockquote></div><p dir=3D"ltr">                =
      </p></td>        </tr>      </tbody></table>    </td>  </tr></tbody=
></table></div>=0D
  </div>=0D
<span style=3D"color:#FFFFFF" aria-hidden=3D"true">[22619N-2W0KN]</span>=0D=

=0D
<div itemscope=3D"" itemtype=3D"http://schema.org/EmailMessage" style=3D"=
display:none">  <div itemprop=3D"action" itemscope=3D"" itemtype=3D"http:=
//schema.org/ViewAction">    <link itemprop=3D"url" href=3D"https://suppo=
rt.wasdkeyboards.com/hc/requests/121357">    <meta itemprop=3D"name" cont=
ent=3D"View ticket">  </div></div></body></html>=

----==_mimepart_64945f19d6414_4c4c541119c--
