Return-Path: Delivered-To: craig@sbc-85.com Received: from gator4254.hostgator.com by gator4254.hostgator.com with LMTP id gJX5HVm2+mNLLwUAcizydQ (envelope-from ) for ; Sat, 25 Feb 2023 19:31:05 -0600 Return-path: Envelope-to: craig@sbc-85.com Delivery-date: Sat, 25 Feb 2023 19:31:05 -0600 Received: from outbyoip4.pod20.usw2.zdsys.com ([192.161.151.34]:51038) by gator4254.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.95) (envelope-from ) id 1pW5sW-001Qpj-TG for craig@sbc-85.com; Sat, 25 Feb 2023 19:31:05 -0600 Received: from zendesk.com (unknown [10.219.89.31]) by outbyoip4.pod20.usw2.zdsys.com (Postfix) with ESMTP id 4PPR0Y3qZ0z14K2j; Sun, 26 Feb 2023 01:30:53 +0000 (UTC) Date: Sun, 26 Feb 2023 01:30:53 +0000 From: Tindie Customer Service Reply-To: Tindie Customer Service To: Craig Cc: Craig Message-ID: In-Reply-To: Subject: [Supplyframe ticket #54455 received] Re: Tindie Support - we've received your request Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_63fab64d43a08_403f2057124b"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Delivery-Context: event-id-13499169422612 Auto-Submitted: auto-generated X-Auto-Response-Suppress: All X-Mailer: Zendesk Mailer X-Zendesk-From-Account-Id: faefffb X-Zendesk-Email-Id: 01GT5NG79GXD029JV6JFZGAGRX DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=tindie.com; q=dns/txt; s=zendesk2; t=1677375053; bh=NtbRiA5ki4mIVvozu7rAVMtIpVyFJetdn9QPXN+PgLY=; h=date:from:reply-to:to:cc:message-id:in-reply-to:subject:mime-version:content-type:content-transfer-encoding; b=drUpTV+JJE6PIpij/+6MRZbke6LbQb2o/W9+FN9yHjpapFtpx67+JzM4LIBYPK4Ze+APwVnpaC1UVElZT8oBuqj34EEJhMLSRYdLvxEu6UUFk/aTZtxLqAPcXZiF98uh//SE1Z0u4gP8ERJerNJ/k5WkN7xjXfkiWNQ134HNSV2gbnsJVnzmQXjl4OmNIYrgbhcAlNOMGEy0LhB0JYvPsIeWLRHlpkplzhRxE/OrIOdjiWaoIOeQ4v1iAd7GQRMtb1KsKzFb62kWxxi0kxP+Syg/R1x7Mg6Od7pJgL03ZrA4YpdjmJU03U/zFD3C5niduy9JFiXWGNPj5rUcTgttlQ== X-Spam-Status: No, score=-0.7 X-Spam-Score: -6 X-Spam-Bar: / X-Spam-Flag: NO ----==_mimepart_63fab64d43a08_403f2057124b Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable An agent has responded to your ticket (54455) with the following comments= : =0D ----------------------------------------------=0D =0D Bryant Ramirez, Feb 25, 2023, 17:30 PST=0D =0D Hi Craig,=0D =0D I've gone ahead and added a tracking link on your customer's order page. = I would advise emailing your buyer directly and providing them with a tra= cking link just for good measure =F0=9F=99=82=0D =0D Please let me know if you have any questions,=0D =0D Bryant Ramirez=0D Supplyframe Support=0D =0D ----------------------------------------------=0D =0D Bryant Ramirez, Feb 25, 2023, 17:20 PST=0D =0D Thank you for contacting Tindie support Craig,=0D =0D We're sorry to hear you've been experiencing some issues. Please allow us= to investigate further into this matter so that we can better assist you= . We appreciate your patience and we'll provide you with an update as soo= n as possible.=0D =0D Bryant Ramirez=0D Supplyframe Support=0D =0D ----------------------------------------------=0D =0D Craig, Feb 25, 2023, 17:07 PST=0D =0D I forgot to mark an order as shipped until i got the notice that it would= be refunded. then i marked it shipped and was going to add the tracking= number later. however, i can't see how to add the tracking number once = the order has been marked shipped.=0D =0D this is the order number #374156=0D =0D this is the tracking number=0D =0D 9400111206214466936511=0D =0D not a big deal because it has already been delivered, but i like to keep = these things together for future reference.=0D =0D thanks=0D =0D You may reply to this email with questions or comments.=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D [Z4ZODZ-35782]= ----==_mimepart_63fab64d43a08_403f2057124b Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D =0D =0D
=0D

An agent has responded to your ticket (54455) with the= following comments:

=

= Bryant Ramirez (Tindie)

= Feb 25, 2023, 17:30 PST

=
Hi Craig,

I've gone ahead and ad= ded a tracking link on your customer's order page. I would advise emailin= g your buyer directly and providing them with a tracking link just for go= od measure =F0=9F=99=82 

Please let me know if you have any q= uestions, 

Bryant Ramirez
=0D Supplyframe Support

<= /p>

=

Bryant R= amirez (Tindie)

=

Feb 25, 2023, 17:20 PST

=
Thank you for contacting T= indie support Craig,
 
We're sorry to hear you've been experie= ncing some issues. Please allow us to investigate further into this matte= r so that we can better assist you. We appreciate your patience and we'll= provide you with an update as soon as possible.

Bryant Ramirez
=0D Supplyframe Support

<= /p>

= =

Craig =

Feb 25, 2023, 17:07 PST =

I fo= rgot to mark an order as shipped until i got the notice that it would be = refunded.  then i marked it shipped and was going to add the trackin= g number later.  however, i can't see how to add the tracking number= once the order has been marked shipped.

this is the order number #= 374156

this is the tracking number

9400111206214466936511

not a big deal because it has already been delivered, but i lik= e to keep these things together for future reference.

t= hanks

You may reply to this email with questions or comments.

=0D
=0D
=0D
=0D [Z4ZODZ-35782]=0D= =0D
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